Service Rating:

Service Rating Stars

5:

Service Rating Stars

A | A | A

2025/26

1 million+

patient
assessments

97%

of patients recommend
us

2,400

partner
practices across
England

NHS Funded Eye Care

Primary Eyecare Services is a not-for-profit primary eye care provider at scale.

We operate in 800 neighbourhoods working with multiple ICBs across England – delivering high quality eye care services. We collaborate with Local Optical committees (LOCs), NHS commissioners and NHS Trusts to provide locally accessible eye care to patients at scale.

Our services are provided in neighbourhoods via local opticians, from the smallest independent practices to the largest national chains.

Find a Practice

Primary Eyecare Service Practice Eligibility tool

Primary Eyecare Service Practice Find a Hospital tool

News

Turning Data into Research

Research supported by Primary Eyecare Services uses 55,000+ patient records to evaluate urgent community eye care and independent prescribing.

Help and FAQs

Patients’ frequently asked questions

Help and FAQs

Think Optometry

Eye Problem?

Anyone experiencing pain, discomfort, redness, sudden changes, or flashes of light in their vision, among other symptoms, should contact their opticians.

Posted on Google Google
Lynne Preston profile picture
Lynne Preston
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great consultation with Chynnel Very helpful and informative
Posted on Google Google
Matt Smith profile picture
Matt Smith
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Elizabeth was very kind and reassuring when I spoke to her about my 4 year old son's eye issue/allergic reaction. It was lovely to speak to someone so knowledgeable and understanding.
Posted on Google Google
Claudia Harwood profile picture
Claudia Harwood
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was talking to Elizabeth - Optometrist today about my condition and she was very lovely and helpful and explained everything very well!
Posted on Google Google
Niki Leung profile picture
Niki Leung
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks priya help on explaining the symptoms and provide accurate medical advice for me
Posted on Google Google
Zoe G profile picture
Zoe G
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really efficient and helpful service. Short wait to get through and then an initial conversation with some questions and an appointment with an optometrist was arranged. They rang at the appointed time and, following an assessment, arranged a face to face appointment. I have not attended this yet but the initial process and Priya from Primary Eyecare Services were excellent. Fast and reassuring eye care service.
Posted on Google Google
Keka gosavi mukhopadhyay profile picture
Keka gosavi mukhopadhyay
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
It was a pleasure to talk to Alison Professional knowledgeable very pleasant
Posted on Google Google
garyktddi3zx 3a owen profile picture
garyktddi3zx 3a owen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brillant communication from priya porat.
Posted on Google Google
Sally & Mike Young profile picture
Sally & Mike Young
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lee Tumalty was very friendly and explained the process thoroughly. Optometrist, Priya Popat, called promptly and explained the diagnosis. She also provided advice on what would help and what to do next.
Posted on Google Google
David Linford profile picture
David Linford
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick, professional & above all accurate thank you 🙏
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

We are CQC-Rated

Read more in our report

Services

Primary Eyecare Services offers a range of specialist NHS eye care services, delivered by accredited optometrists, with appointments at locations and times convenient for you. Service availability is dependent on which services each NHS region has commissioned in their local area.