Service Rating:

Service Rating Stars

5:

Service Rating Stars

A | A | A

2025/26

1 million+

patient
assessments

97%

of patients recommend
us

2,400

partner
practices across
England

NHS Funded Eye Care

Primary Eyecare Services is a not-for-profit primary eye care provider at scale.

We operate in 800 neighbourhoods working with multiple ICBs across England – delivering high quality eye care services. We collaborate with Local Optical committees (LOCs), NHS commissioners and NHS Trusts to provide locally accessible eye care to patients at scale.

Our services are provided in neighbourhoods via local opticians, from the smallest independent practices to the largest national chains.

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News

Turning Data into Research

Research supported by Primary Eyecare Services uses 55,000+ patient records to evaluate urgent community eye care and independent prescribing.

Help and FAQs

Patients’ frequently asked questions

Help and FAQs

Think Optometry

Eye Problem?

Anyone experiencing pain, discomfort, redness, sudden changes, or flashes of light in their vision, among other symptoms, should contact their opticians.

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Tracey Pontin profile picture
Tracey Pontin
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick efficient and clear advice given with all questions answered by Elizabeth thanks
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Music man profile picture
Music man
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Priya was very helpful with advise and trying to make a face to face appointment which will be helpful for and accurate opinion
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Jake Hunka profile picture
Jake Hunka
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Elizabeth was brilliant on the call, put my mind at ease and provided an excellent service, advised me calmly on the next steps and took time to explain everything in brilliant detail
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Cathy P profile picture
Cathy P
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very helpful informative service
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Tony Ludwig profile picture
Tony Ludwig
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent advise and help once you get to speak to someone. I called 2 days at 9.05 and was told there were no appointments. Today I called at 9.02 and was 4th in the cue which took 18 minutes. I feel very lucky that I was able to speak to someone Thank you
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Carolyn Lewis profile picture
Carolyn Lewis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Iram Sajid was excellent.
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Rosy Pearson profile picture
Rosy Pearson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Iram SAJID very clear and thorough. Very good service.
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Sue Kinsey profile picture
Sue Kinsey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Diana was very professional, informed, helpful and friendly, with friendly and clear communication. First class.
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We are CQC-Rated

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Services

Primary Eyecare Services offers a range of specialist NHS eye care services, delivered by accredited optometrists, with appointments at locations and times convenient for you. Service availability is dependent on which services each NHS region has commissioned in their local area.