Service Rating:

Service Rating Stars

5:

Service Rating Stars

A | A | A

2025/26

1 million+

patient
assessments

97%

of patients recommend
us

2,400

partner
practices across
England

NHS Funded Eye Care

Primary Eyecare Services is a not-for-profit primary eye care provider at scale.

We operate in 800 neighbourhoods working with multiple ICBs across England – delivering high quality eye care services. We collaborate with Local Optical committees (LOCs), NHS commissioners and NHS Trusts to provide locally accessible eye care to patients at scale.

Our services are provided in neighbourhoods via local opticians, from the smallest independent practices to the largest national chains.

Find a Practice

Primary Eyecare Service Practice Eligibility tool

Primary Eyecare Service Practice Find a Hospital tool

News

Turning Data into Research

Research supported by Primary Eyecare Services uses 55,000+ patient records to evaluate urgent community eye care and independent prescribing.

Help and FAQs

Patients’ frequently asked questions

Help and FAQs

Think Optometry

Eye Problem?

Anyone experiencing pain, discomfort, redness, sudden changes, or flashes of light in their vision, among other symptoms, should contact their opticians.

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Ehab Ahmed profile picture
Ehab Ahmed
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Iram Sajid has been very helpful and kind.
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Chris Cowan profile picture
Chris Cowan
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Quick response from 111; Darshana Mehta was really clear and helpful over the phone, suggesting and arranging a next step for with 24 hours. The system and the people in it working perfectly
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Anne Carrick profile picture
Anne Carrick
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I cannot thank you enough. GP surgery advised importance of contacting national telephone for Primary Eycare Service Ltd because of sudden onset of visual problems. The service was efficient, with clear advice and immediate action plan to A&E. Thank you to everyone involved, you saved my eyesight.
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Richard Bell profile picture
Richard Bell
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Excellent service, quick, efficient and friendly.
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Kaye Goodall profile picture
Kaye Goodall
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Elizabeth was very friendly and thorough I feel that she covered everything regarding my situation. The whole process was excellent.
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Ellie profile picture
Ellie
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Elizabeth was great help
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John Gooch profile picture
John Gooch
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very friendly, polite and professional! Thank you very much for your care.
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We are CQC-Rated

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Services

Primary Eyecare Services offers a range of specialist NHS eye care services, delivered by accredited optometrists, with appointments at locations and times convenient for you. Service availability is dependent on which services each NHS region has commissioned in their local area.