The Leeds Community Urgent Eye Care Service (CUES) provides urgent assessment, treatment or referral for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries.

The Community Urgent Eyecare Service (CUES) in Leeds will have a limited number of appointments available each day until further notice.

Due to the current financial pressures on the NHS, the number of available appointments will be restricted to 21 per day (Monday to Saturday).

If you need to access CUES, please dial 030 333 00 280. The service will be provided on a first come, first served basis and will close each day once the allocation has been reached.

If you are unable to access CUES, you will be advised to contact NHS 111 who will direct you to alternative services within your area.

If you have any problems with your eyes, including the symptoms below,.

• A red or painful eye
• Something in your eye, that won’t come out
• Sudden change in vision
• Flashes or floaters

Always call first – this is not a walk-in service. You will be able to explain your eye problem after which you may then be given self-care information, booked in for an appointment (virtual or in person), referred to hospital eye services, or referred to your GP practice if there are other health issues that need to be addressed.

Please note that this service is not an eye test.

If you have a major eye condition that is being regularly monitored by your optometrist or hospital eye service, such as cataract, diabetic retinopathy or glaucoma, this is not covered by this service. In this case you should consult your usual opticians or hospital eye service directly for advice in the usual way.